Frequently Asked Questions

Everything you need to know about using Carmpus.

Courses

Common questions about courses

What is Carmpus?

Carmpus allows students to take practice assessments in multiple subjects while businesses can create and manage quizzes to engage learners.

How do I start taking tests on Carmpus?

To start taking tests, simply create an account, browse our course categories, select your desired subject, and begin practicing with our comprehensive question bank.

Can I upload my own notes to take tests?

Yes, you can upload your personal study materials and notes. Our AI system can generate practice questions based on your uploaded content to create personalized assessments.

Will I see my results and progress?

Absolutely! You'll have access to detailed analytics showing your performance trends, strengths, weaknesses, and progress over time through your dashboard.

What subjects are available on Carmpus?

We offer a wide range of subjects including Mathematics, Sciences, Languages, Business Studies, and many more. Our library is constantly expanding.

Subscription

Common questions about subscription

What subscription plans do you offer?

We offer flexible subscription plans including monthly and annual options with different feature tiers to suit various learning needs and budgets.

Can I cancel my subscription anytime?

Yes, you can cancel your subscription at any time. Your access will continue until the end of your current billing period.

Do you offer student discounts?

Yes, we offer special pricing for verified students. Contact our support team with your student credentials to learn about available discounts.

What payment methods do you accept?

We accept major credit cards, bank transfers, and mobile payment options popular in Nigeria including Paystack and Flutterwave.

Account

Common questions about account

How do I create an account?

Click 'Get Started' on our homepage, provide your email and basic information, verify your email address, and you're ready to start learning!

I forgot my password, what should I do?

Click 'Forgot Password' on the login page, enter your email address, and we'll send you instructions to reset your password.

Can I change my email address?

Yes, you can update your email address in your account settings. You'll need to verify the new email address before the change takes effect.

How do I delete my account?

You can request account deletion through your account settings or by contacting our support team. Please note this action is permanent.

General

Common questions about general

Is Carmpus free to use?

We offer both free and premium features. Basic practice tests are free, while advanced features require a subscription.

How secure is my data?

We take data security seriously and use industry-standard encryption and security measures to protect your personal information and study data.

Can I use Carmpus offline?

Currently, Carmpus requires an internet connection. However, we're working on offline capabilities for future updates.

Do you have a mobile app?

Yes! Our mobile apps are available on both Google Play Store and Apple App Store for convenient learning on the go.

Tutor

Common questions about tutor

How can I become a tutor on Carmpus?

Apply through our 'Become a Tutor' program, submit your credentials for verification, and once approved, you can start creating content and teaching students.

What qualifications do I need to be a tutor?

We require relevant educational qualifications, teaching experience, and subject matter expertise. Each application is reviewed individually.

How do tutors get paid?

Tutors earn revenue through our revenue-sharing model based on student engagement with their content and teaching sessions.

Businesses

Common questions about businesses

How can businesses use Carmpus?

Businesses can create custom training programs, employee assessments, and educational content to enhance workforce development and training.

Do you offer enterprise solutions?

Yes, we provide tailored enterprise solutions including bulk licensing, custom branding, and dedicated support for organizations.

Can we track employee progress?

Our business dashboard provides comprehensive analytics to track employee learning progress, completion rates, and performance metrics.

AI Features

Common questions about ai features

What does the AI document discussion do?

Our AI feature analyzes your uploaded documents and creates interactive discussions, generates relevant questions, and provides personalized explanations based on your content.

How accurate is the AI-generated content?

Our AI is trained on vast educational datasets and continuously improved. While highly accurate, we recommend reviewing AI-generated content for your specific needs.

Can the AI adapt to my learning style?

Yes, our AI learns from your interactions and performance to provide personalized recommendations and adapt question difficulty to your skill level.

Technical

Common questions about technical

What browsers are supported?

Carmpus works on all modern browsers including Chrome, Firefox, Safari, and Edge. We recommend using the latest version for the best experience.

I'm experiencing technical issues, what should I do?

Try refreshing your browser, clearing cache, or switching browsers. If issues persist, contact our technical support team with details about the problem.

Do you provide API access?

API access is available for enterprise customers and educational institutions. Contact our business development team for more information.

Still have questions?

Our support team is here to help you get the most out of Carmpus

Contact Support →